OptusNet vs Internode - Which is the best broadband internet provider?
OptusNet and Internode are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of OptusNet and Internode internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | OptusNet | Internode |
|---|---|---|
| About |
Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans. |
Internode was founded in 1991 and is now owned by TPG. |
| Overall Rating |
3.8
OptusNet has a overall rating of 3.8 out of 5 based on 30 reviews over the last 24 months. OptusNet is a good broadband internet provider according to reviews submitted to this site. |
4.2
Internode has an overall rating of 4.2 out of 5 based on 10 reviews over the last 24 months. Internode is a very good broadband internet provider according to reviews submitted to this site. |
| Recommended | 70% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend Internode to their friends as a broadband internet provider. |
| Reliability |
4 OptusNet's reliability is rated as very good by users who have submitted reviews to this site. OptusNet has an overall rating of 4 out of 5 for reliability. |
4 Internode's reliability is rated as very good by users who have submitted reviews to this site. Internode has an overall rating of 4 out of 5 for reliability. |
| Customer Service |
3.6 OptusNet's customer service is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.6 out of 5 for customer service. |
4.4 Internode's customer service is rated as very good by users who have submitted reviews to this site. Internode has an overall rating of 4.4 out of 5 for customer service. |
| Value for Money |
3.9 OptusNet is rated as good for value for money by users who have submitted reviews to this site. OptusNet has an overall rating of 3.9 out of 5 for value for money. |
4 Internode is rated as very good for value for money by users who have submitted reviews to this site. Internode has an overall rating of 4 out of 5 for value for money. |
| Technical Support |
3.5 OptusNet's technical support is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.5 out of 5 for technical support. |
4.4 Internode's technical support is rated as very good by users who have submitted reviews to this site. Internode has an overall rating of 4.4 out of 5 for technical support. |
| Australian based technical support | No, OptusNet uses a mix of Australian based and overseas call centres for technical support. | No, Internode uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | OptusNet uses call centres based in Australia, India and Phillipines. | Internode uses call centres based in Australia and South Africa. |
| Services Offered | OptusNet offers a range of broadband and internet related services including internet plans. | Internode offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Internode - NBN25: 25Mbps, unlimited data for $69.99 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
OptusNet - Everyday: 50Mbps, unlimited data for $79 per month. OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month. |
Internode - NBN50: 50Mbps, unlimited data for $79.99 per month. |
| Cost of wireless broadband plan |
OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month. |
Internode - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
| Contact Details | OptusNet's phone number is: 1300 300 693 and website is: optus.com.au | Internode's phone number is: 13 66 33 and website is: internode.on.net |
| Read Reviews | Read reviews of OptusNet. | Read reviews of Internode. |
OptusNet and Internode NBN25 plans (25Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN25 (NBN) (Month by month) |
$69.99 | $69.99 | 25 Mb/s | Unlim | |
|
|
NBN25 (NBN) (Month by month) |
$79.99 | $79.99 | 20.1 Mb/s | Unlim |
OptusNet and Internode NBN50 plans (50Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Everyday (NBN) (Month by month) |
$79 | $79 | 50 Mb/s | Unlim | |
|
|
NBN50 (NBN) (Month by month) |
$79.99
$59.99 for first 6 months |
$74.99 | 50 Mb/s | Unlim | |
|
|
NBN50 (NBN) (Month by month) |
$89.99 | $89.99 | 47 Mb/s | Unlim | |
|
|
Family Entertainer (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 50 Mb/s | Unlim |
OptusNet and Internode Ultrafast plans (>100Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Everyday Fast (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 100 Mb/s | Unlim | |
|
|
NBN100 (NBN) (Month by month) |
$99.99
$89.99 for first 12 months |
$94.99 | 90 Mb/s | Unlim | |
|
|
Family Entertainer Fast (NBN) (Month by month) |
$119
$109 for first 6 months |
$116.5 | 100 Mb/s | Unlim |
Summary of OptusNet and Internode comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Internode rates higher overall than OptusNet does.
- Recommended: Internode is more highly recommended than OptusNet.
- Reliability: OptusNet and Internode have pretty similar ratings for reliability.
- Customer Service: Internode rates higher for customer service than OptusNet does.
- Value for Money: OptusNet and Internode have pretty similar ratings in terms of value for money.
- Technical Support: Internode rates higher for technical support than OptusNet does.
How to decide between OptusNet and Internode? - next steps
- Read reviews of OptusNet and Internode to see what people think of these companies
- Read our detailed information on OptusNet and Internode to answer all your questions and help you make an informed decision.
- Visit the website of each company and do some of your own research - OptusNet and Internode
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
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