OptusNet vs Internode - Which is the best broadband internet provider?

OptusNet and Internode are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of OptusNet and Internode internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	OptusNet	Internode
About
	Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans.	Internode is no longer signing up new customers and is redirecting people to iiNet.
	Go to OptusNet	Go to Internode
Overall Rating	3.7 OptusNet has a overall rating of 3.7 out of 5 based on 19 reviews. OptusNet is a good broadband internet provider according to our users.	3.9 Internode has an overall rating of 3.9 out of 5 based on 8 reviews. Internode is a good broadband internet provider according to our users.
Recommended	68% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider.	63% of people who have written reviews on this site would recommend Internode to their friends as a broadband internet provider.
Reliability	4.1 OptusNet's reliability is rated as very good by our users. OptusNet has an overall rating of 4.1 out of 5 for reliability.	3.4 Internode's reliability is rated as ok by our users. Internode has an overall rating of 3.4 out of 5 for reliability.
Customer Service	3.4 OptusNet's customer service is rated as ok by our users. OptusNet has an overall rating of 3.4 out of 5 for customer service.	3.9 Internode's customer service is rated as good by our users. Internode has an overall rating of 3.9 out of 5 for customer service.
Value for Money	3.9 OptusNet is rated as good for value for money by our users. OptusNet has an overall rating of 3.9 out of 5 for value for money.	4.4 Internode is rated as very good for value for money by our users. Internode has an overall rating of 4.4 out of 5 for value for money.
Technical Support	3.5 OptusNet's technical support is rated as good by our users. OptusNet has an overall rating of 3.5 out of 5 for technical support.	3.9 Internode's technical support is rated as good by our users. Internode has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support	No, OptusNet uses a mix of Australian based and overseas call centres for technical support.	No, Internode uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	OptusNet uses call centres based in Australia, India and Phillipines.	Internode uses call centres based in Australia and South Africa.
Services Offered	OptusNet offers a range of broadband and internet related services including internet plans.	Internode offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data
Cost of 50Mbps NBN Plan with unlimited data
Cost of wireless broadband plan	OptusNet - Everday 5G (5G): 50Mbps, unlimited data for $69 per month.
Contact Details	OptusNet's phone number is: 1300 300 693 and website is: optus.com.au	Internode's phone number is: 13 66 33 and website is: internode.on.net
Read Reviews	Read reviews of OptusNet.	Read reviews of Internode.
	Go to OptusNet	Go to Internode

OptusNet and Internode NBN25 plans (25Mbps download speed)

OptusNet and Internode NBN50 plans (50Mbps download speed)

NBN50 NBN 47 Mb/s Unlimited data

$89.99/mth

Go to site

OptusNet and Internode Ultrafast plans (>100Mbps download speed)

	Everyday Fast NBN 100 Mb/s Unlimited data	$99/mth $89 for first 6 months	Go to site
	Family Entertainer Fast NBN 100 Mb/s Unlimited data	$120/mth $110 for first 6 months	Go to site

Summary of OptusNet and Internode comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: OptusNet and Internode have pretty similiar ratings overall.
• Recommended: OptusNet is more highly recommended than Internode.
• Reliability: OptusNet rates higher for reliability than Internode does.
• Customer Service: Internode rates higher for customer service than OptusNet does.
• Value for Money: Internode rates higher for value for money than OptusNet does.
• Technical Support: Internode rates higher for technical support than OptusNet does.

How to decide between OptusNet and Internode? - next steps

• Read reviews of OptusNet and Internode to see what people think of these companies
• Read our detailed information on OptusNet and Internode to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - OptusNet and Internode
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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